FAQs

How do I use Aquabean?

The two-pronged approach seems to be best while using water. Fill aquabean with “your right temperature water” in the sink. Pour it over desired body parts and wipe clean. Use toilet paper to pat dry. In case you want to avoid direct contact with that area, use toilet paper to wipe first and then use water. In both cases, you will minimize use of toilet paper and will feel clean.

Do I have to touch myself- that sounds gross

You can choose not to use your hands. Wipe clean first and then rinse with water. Pat dry.

I forgot how to fold travel bean. Can you help?

Please review the video we have posted on our youtube channel. https://www.youtube.com/channel/UCVXxCKFQkncQxgNrVELBX1Q

Why use water when we have wet wipes, the fragrance is great.

In general, we believe in cleaning almost everything in daily usage with soap and warm water. But usually people tend to use dry toilet paper to clean the most sensitive, “dirty” area of our skin after defecation or urination.  Wet wipes might be a better option than dry toilet paper but water rinses away all particles of waste along with smell. It leaves you feeling fresh and clean.

Which shipping carrier you use?

We ship via USPS in the United States of America.

How much is shipping cost?

For shipments to the contiguous U.S. (lower 48 states), we charge flat rate at $5.99 for each item. For Travel Bean first item is $5.99 however due to its smaller size, we are offering discounted shipping price of $3.99 per item for any additional items.

When do you ship?

We ship from Monday-Friday.

How long it takes to get shipment out?

The in-stock orders can be shipped within 24 hours.

Can I track my order?

Yes. We send out tracking information as soon as your order is shipped.

Do you offer free shipment, ever?

We run promotions from time to time for free shipping. Please stay connected through social media for all updates.

What’s your return and exchange policy?

We will gladly exchange or return all unused & undamaged aquabean products within 30 days of purchase. Refunds will be issued in the form of original payment.

Initiate returns by emailing:orders@aquabean.com or mail your returns to:

Aquabean Returns & Exchanges

212-A North West Street

Falls Church, VA 22046

What is your policy regarding bulk orders?

For all bulk order inquiries, please write to orders@aquabean.com

What are your accepted payment methods?

We accept all major credit cards along with Paypal.

What is your Privacy Policy?

We take your privacy very seriously. We will never sell your information to any third party. We use the information to correspond with you regarding your order.

Contact us


Contact us:

Email: orders@aquabean.com

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